Privacy Policy

When at our clinic, we require your consent to collect personal information about you.

The doctors, health professionals and other staff of Frankston Pain Management Group are all committed to respecting your confidence and preserving your privacy. This obligation extends to other people having lawful access to your personal information (e.g. external typists) in accordance with Privacy legislation.

Please download the below PDF, read the information carefully, and sign where indicated on the form.

For our detailed Privacy Policy, please contact us and we happy to supply you a copy.

Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

The types of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

We do not collect or use any personal information on visitors to our website, through the use of third party cookies or other software or hardware techniques. Google Analytics uses first party cookies to anonymously and in aggregate report on visits to this website. This may include the number of hits the website receives and the domains from which this website is accessed. To determine what our users are interested in, we may also look at the frequency of search words used in connecting you to this website.

Any forms hosted on this website are protected against spam by the Turnstile service provided by Cloudflare. It works by running a series of small non-interactive JavaScript challenges gathering more signals about the visitor/browser environment. Those challenges include, proof-of-work, proof-of-space, probing for web APIs, and various other challenges for detecting browser-quirks and human behaviour. By using any forms, you consent to the processing of data by Cloudflare in the manner as described above. Data is not harvested for ad retargeting.

If you log onto the website and read or download information: our Internet Service Provider/Hosting Provider will record your server address, domain name, the date and time of your visit to our website, the pages viewed and the information downloaded. This information is used for statistical and website development purposes only.

It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where we may be required by law to disclose certain information.